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The Ultimate Wine Companion™
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Cellar! Support / Contacts  
Our Commitment

We are committed to insuring that you fully enjoy Cellar!. With the hundreds of features, we know that questions will arise.

Getting Your Questions Answered
  • See if your question is covered in the help file.
  • Look in our FAQ to see if your question has already been answered or ask a new one.
  • Discuss ideas, features, problems, etc. in our Discussion Forum.
  • E-mail our support staff.

If you're looking for a way to print out the help file, you can download an RTF version (printable in Word) of the help file. There is also an online HTML version of the help file.

Reporting a Bug / Requesting a New Feature

If you find a bug or problem with Cellar! or if you want to ask us for a new/modified feature, we ask that you please report it on our Bug & Feature Reporting/Tracking system. If it's your first time on the system, you will need to create an account. Once you're logged in, click on "Report Bug". You can also "View Bugs" that are currently in the list and search to see if yours has already been reported.

Once you reported a bug/feature request, you will be notified by email when it has been resolved or if we need more information about it. You can always come back and track your report.

To simply view the list of bug reports and feature requests, you can use our guest account. Username is "guest" and password is also "guest". But you will not be able to post reports using this account.

Enter the Cellar! Bug & Feature Reporting/Tracking System.

Warranty
Our warranty is quite simple: If you don't like it, return it. Again our aim is that all Cellar! users are happy with the product !

Contact Information

Support: support@cellarwinesoftware.com

All other inquiries: info@cellarwinesoftware.com

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